Learn how to contact your rider

Uber is meant to work without a phone call or text, but there are times when you will need to contact your rider.

1. Select the clipboard icon on the top right

2. Select CONTACT

3. Select MESSAGE to send a text or select CALL to call your rider

The number you see listed for the rider is not the rider's actual phone number. For privacy and safety purposes Uber uses a number randomisation software so that riders and drivers never actually have each other's personal phone number.